Wilson Computers Client Portal Extension — Privacy Policy
Last updated: 13 April 2026
This privacy policy explains how the Wilson Computers Client Portal browser extension (“the Extension”) handles data.
Who we are
The Extension is provided by Wilson Computers, a managed IT support provider based in the United Kingdom. If you have questions about this policy, please contact us at support@wilsoncomputers.co.uk.
What data the Extension accesses
The Extension reads the following information from managed storage, which is configured on your device by your IT administrator using enterprise management tools:
- Your display name
- Your email address
- Your company name
- Your device hostname
- Internal identifiers used to link your account to your company’s support profile
This data is stored locally on your device in the browser’s managed storage area. The Extension does not collect, gather, or extract this information from your browsing activity, keystrokes, or any other source. It only reads what your IT administrator has pre-configured.
How the data is used
The Extension uses this data solely to:
- Personalise your experience on the Wilson Computers website (e.g. displaying a greeting with your name)
- Identify you automatically when using the Wilson Computers support chat, so you do not need to provide your details manually
Where the data is sent
Your identity information is passed to the Wilson Computers support chat system when you visit wilsoncomputers.co.uk. This is the same information your IT administrator has already configured on your device. No data is sent to any other third party, advertising network, or analytics service.
What the Extension does not do
- Does not track your browsing history or activity
- Does not collect data from any website other than wilsoncomputers.co.uk
- Does not store cookies or use local storage beyond the browser’s managed storage
- Does not transmit data to any third party
- Does not run on any website other than wilsoncomputers.co.uk
- Does not access your camera, microphone, or location
Data retention
The Extension does not independently store any data. All identity information resides in the browser’s managed storage, which is controlled by your IT administrator. If the Extension is removed or the managed storage is cleared, no residual data remains.
Your rights
Since the Extension is deployed and configured by your IT administrator, please contact your IT administrator or Wilson Computers if you wish to:
- View the data configured for your device
- Request changes to your stored information
- Have the Extension removed from your device
Changes to this policy
We may update this policy from time to time. Any changes will be reflected on this page with an updated date.
Contact
Wilson Computers
Email: support@wilsoncomputers.co.uk
Website: wilsoncomputers.co.uk